Privacy Policy

1. Introduction

CentralFoyerPlaza ("we," "our," or "us") pledges to maintain the confidentiality of your personal information. This Privacy Policy outlines our practices concerning the collection, use, exposure, and protection of your data when you access our website centralfoyerplaza.sbs or when you utilize our yacht charter services.

Your agreement to the data handling practices detailed in this document is assumed upon your utilization of our services. This policy is conformant with pertinent privacy legislations which include the Personal Information Protection and Electronic Documents Act (PIPEDA) and other relevant privacy laws in Canada.

2. Information We Collect

2.1 Personal Information

We amass personal details that you knowingly furnish us when engaging in actions such as:

• Reserving a yacht charter
• Communicating with us via our website or telephone
• Registering for our newsletter
• Completing forms on our website
• Entering contests or other marketing events

Such information may encompass:

• Identifying and contact data (email, phone, address)
• Financial details (securely processed by third-party services)
• Specifications and preferences related to the charter
• Contact details for urgent situations
• Food preferences or health information (as provided)

2.2 Automatically Collected Information

We systematically gather certain data regarding your device and your activity on our site:

• IP address and location intel
• Type and version of the browser
• Record of visited pages and duration of visit on our website
• Reference websites
• Technical specifications of the device (model, screen proportions, etc.)

2.3 Cookies and Tracking Technologies

Our website employs cookies and parallel tracking mechanisms to augment your browsing experience. These methods enable us to:

• Store your preferences
• Analyze website usage and performance
• Offer tailored content
• Refine our services

It is possible to manage your cookie preferences via your browser options or through our cookie consent prompt.

3. How We Utilize Your Data

The information we gather is utilized for these core purposes:

• Service Provision: To fulfill the provision of yacht charter services, to manage reservations, and to converse about your bookings
• Assistance to Customers: To address your queries and offer support when needed
• Transactions: To execute financial transactions and handle invoicing
• Security Measures: To ensure the integrity of our operations and to protect against deceit
• Marketing Activities: To dispatch promotional messages and updates (upon your approval)
• Enhancement of Website: To monitor usage patterns and heighten the functionality of our website
• Observance of Laws: To adhere to the law and various regulations

4. Disclosure and Sharing of Information

Your private details are neither sold, bartered, nor leased to any external parties. Nevertheless, we might disclose your data under these circumstances:

4.1 Third-party Service Providers

We may distribute your data with dependable third-party services that aid us in tasks such as: processing payments; web hosting and maintenance; email dispatch; analytics and performance observation; customer support provision.

4.2 Legal Obligations

Your information might be disclosed upon legal necessity, to comply with judicial proceedings, court orders, exigencies, or examinations into possible illegal actions or fraud.

4.3 Corporate Transactions

If there is a merger, acquisition, or divestiture of company assets, your data may be a part of the transferred assets.

5. Data Security

We have instigated suitable technical and administrative protocols to shield your personal details from unauthorized entry, change, revelation, or obliteration. These measures include encryption techniques, safeguarded servers, access regulations, recurrent evaluations, and training for our personnel.

However, as no medium of electronic storage or data transmission over the internet is completely invulnerable, the absolute security of your information cannot be wholly assured.

6. Data Retainment

Your personal details are maintained only as long as necessary for the fulfillment of the collected purposes or as mandated by legal requirements. Standard retention periods are:

• Charter reservations: 7 years for tax and legal reasons
• Communication for marketing: until you choose to unsubscribe or request deletion
• Web visit analytics: 26 months
• Customer engagement: 3 years subsequent to the latest interaction

7. Rights and Options Available to You

You possess rights such as obtaining access to your data, amending inaccuracies, erasing data (within legal constraints), data portability, opting out of marketing, and controlling cookies. To exercise these privileges, get in touch with us using the information below.

8. Services by Third Parties

8.1 Google Analytics

Website usage is studied through Google Analytics, which you may opt out of using the designated Google Analytics Opt-out Browser Add-on.

8.2 Social Media Platforms

Links to social media platforms present on our site utilize their respective privacy policies.

8.3 Payment Processing Entities

Financial transactions are managed by third-party processors complying with the PCI DSS standards.

9. Cross-border Data Transfers

Your details might be transferred to and handled in locations outside of Malta. We put into practice the necessary precautions in line with applicable data protection statutes.

10. Children’s Privacy

We do not direct our services at children under 13 years of age, nor do we knowingly collate their information. If you suspect that we have unintentionally gathered such data, we urge you to contact us at once.

11. Amendments to This Privacy Policy

This Privacy Policy may be updated to reflect new practices or regulatory requirements. Notifications of such updates will be made by posting the amended policy on our website, direct emailing to registered users, or through an online notice. Acceptance is presumed upon continued service use after the effective date of the changes.

12. Contact Details

Should you have inquiries or concerns surrounding this Privacy Policy or our data handling procedures, kindly reach out to us at:

13. Conformity with Google Ads User Consent Policy

We abide by the Google Ads user consent policies. Changes to your cookie/tracking preferences can be made at any time through our cookie management options.